Almost 8 years in the BPO industry, I have been a technical support, customer service associate, subject matter expert and a quality analyst handling internet, tv and e-commerce.

1. Manage/Support VA’s concerns, work activity and payroll.
2. Point of contact for the clients/operations for updates, disputes and any concerns.

1. Attitude towards peers
2. Actively Listening to VA and client concerns
3. Actively Listening to VA and client concerns

Aside from the comfort of your own home, people are easy to work with which will let you adjust easily.

Love sports and cooking.