Policy on the Non-Disclosure of Virtual Assistant Compensation Rates

Effective Date: 09/29/2025
Issued by: Econmobile LLC, D/B/A 20four7VA.

Introduction.
Econmobile LLC, doing business as 20four7VA (“20four7VA,” “we,” “our,” or “the Company”), issues this Policy on the Non-Disclosure of Virtual Assistant Compensation Rates (the “Policy”) in order to clarify our position with respect to inquiries concerning the compensation paid to Virtual Assistants (“VAs”) engaged through our services.

As a trusted provider of virtual staffing solutions to clients worldwide, 20four7VA is committed to conducting business with transparency, professionalism, and integrity. However, transparency does not equate to the disclosure of every contractual detail. Certain information, such as the individual rates paid to VAs, constitutes proprietary, confidential, and private data. For reasons grounded in law, ethics, and sound business practice, we maintain a strict and uniform policy of non-disclosure regarding such rates.

This Policy is intended to explain to clients, prospective clients, and the public at large the legal, ethical, and practical rationale for our non-disclosure position.

Scope and Applicability.
This Policy applies to:

  • All inquiries, whether formal or informal, regarding VA pay or compensation.
  • All client engagements, regardless of duration, service type, or region.
  • All independent contractors engaged by 20four7VA in any jurisdiction.
  • All staff and representatives of 20four7VA in their dealings with clients.

The Policy forms an integral part of our service framework and is binding on all parties interacting with 20four7VA in the context of client engagements.

Legal and Contractual Basis for Non-Disclosure.

Confidentiality Obligations:
Each VA engaged through 20four7VA enters into an independent contractor agreement containing confidentiality provisions. These agreements explicitly restrict disclosure of the contractor’s compensation to third parties. To honor our obligations and to avoid breach of contract, 20four7VA is legally prohibited from revealing such information to clients.

Privacy and Data Protection:
Compensation details constitute personal and sensitive information. Many jurisdictions, including the United States, impose statutory obligations requiring the safeguarding of such data. Disclosure without consent would not only infringe upon the privacy rights of the contractor but could expose both 20four7VA and its clients to regulatory scrutiny.

Proprietary Business Information.
The financial arrangements between 20four7VA and its contractors are proprietary to our business model. Such arrangements reflect negotiations based on skills, experience, location, availability, and other factors. Disclosure would erode our competitive advantage, invite inequitable comparisons, and compromise our ability to operate fairly across engagements.

Ethical and Practical Rationale for Non-Disclosure.

Fairness to Contractors:
Independent contractors, like employees in any sector, are entitled to privacy regarding their compensation. Respecting that privacy fosters trust and stability in our relationships, which in turn benefits clients who rely on us to secure motivated and loyal VAs.

Preserving the Integrity of the Service Model:
The client fee reflects not only the contractor’s services but also the value-added functions provided by 20four7VA, including recruitment, vetting, training, onboarding, payroll administration, IT security, compliance monitoring, client support, and dispute resolution. Viewing the contractor’s rate in isolation would be misleading and would understate the breadth of services delivered under the engagement.

Preventing Abuse and Misuse:
Disclosure of individual VA rates could incentivize direct poaching, rate manipulation, or inequitable treatment among contractors. Such practices undermine fairness, destabilize engagements, and expose clients to contractual liability. Our non-disclosure rule eliminates these risks.

Risk Mitigation for Clients:
By ensuring that clients do not access confidential contractor compensation data, 20four7VA reduces the likelihood of clients being implicated in disputes, regulatory proceedings, or claims of unfair labor practices. The Policy serves as a protective shield for our clients as much as for ourselves.

Client Responsibilities.
In order to preserve fairness, integrity, and mutual trust, clients are expected to respect this Policy not only in their dealings with 20four7VA but also in their interactions with Virtual Assistants. Clients must not, either directly or indirectly, inquire into, request, or attempt to confirm the compensation rates of the VAs.
Such conduct constitutes an unfair practice, inconsistent with the principles of this Policy, and undermines the contractual framework established between 20four7VA and its contractors. These inquiries risk creating inequities, misunderstandings, and potential liabilities.
Accordingly, all compensation-related questions must be directed exclusively to 20four7VA. By adhering to this standard, clients help maintain the trust, fairness, and professional integrity that form the foundation of successful engagements.

Benefits to Clients.
Clients should take confidence that this Policy is designed not to disadvantage them, but rather to safeguard their interests. Among the benefits are:

  • Assurance of Fair Treatment: VAs are compensated competitively in accordance with market standards and experience.
  • Stability of Engagement: Contractors remain committed and motivated when their compensation is treated as private and secure.
  • Predictability of Pricing: Client fees are set transparently as service packages, eliminating ambiguity about hidden costs or fluctuating arrangements.
  • Protection from Liability:Clients are shielded from potential legal or contractual disputes that could arise if compensation details were mishandled.

Transparency in Principle.
While we do not disclose individual VA compensation rates, we remain transparent about:

  • The composition of client fees, which encompass far more than hourly VA work.
  • The infrastructure, compliance, and support services that underpin our model.
  • Our ongoing investments in technology, client services, and contractor training.
  • The ethical standards guiding how contractors are selected, treated, and supported.

In this way, clients can be confident they understand exactly what they are paying for, without compromising sensitive or proprietary information.

Statement to Clients
We appreciate your trust in 20four7VA.

Our non-disclosure of VA compensation rates is not a refusal of transparency, but a necessary safeguard to protect contractor privacy, uphold legal obligations, and preserve the fairness of our business model.
You can be assured that every contractor is fairly compensated and that your fees reflect not only their services but also the extensive infrastructure, compliance, and support resources we provide. By entrusting us with these responsibilities, you free your business to focus on growth, knowing that compensation and compliance matters are being managed ethically and lawfully.

Conclusion.

This Policy underscores our commitment to professionalism, fairness, and integrity. Individual VA compensation rates will not be disclosed under any circumstances, as doing so would breach contractual, legal, and ethical obligations. Clients are instead encouraged to view their fees as all-inclusive service packages that combine high-quality VA performance with the comprehensive support structure that makes 20four7VA a leader in the virtual staffing industry.

For further clarification of our pricing model, or to learn more about the services included in your engagement, please contact:

We welcome your questions and are committed to ensuring you have complete confidence in the value we deliver.