What is an IT Virtual Assistant?
IT Virtual Assistants (VA) can help develop, fix, and maintain your website, online store, apps, and any other internal or external software you use to ensure that your internal and external customers will always have a smooth experience. These virtual assistants are carefully vetted to ensure that they are equipped with the right set of skills, training, and experience needed for solid and efficient software and website development.
Our IT Virtual Assistants can help you out with the technical tasks involved in setting up and running your website. This includes everything from purchasing your domain, setting up your server, and building your website from scratch to developing custom software and handling website security. IT Virtual Assistants can also work on business intelligence and app development.
Aside from website and software development, IT VAs can also help manage the internal tools and software used in most companies. These include the company’s mail systems, data security and backup, setup and management of servers and domains, setup and management of DOC and file structures, and handling and resolution of IT tickets.
|INTERMEDIATE JR. LEVEL||INTERMEDIATE SR. LEVEL||ADVANCED
|HTML Static Site Development||All Entry Level Tasks||Custom Web Applications||Framework-Based Web Applications|
|Front End Site Development||Custom Dynamic Website Creation||Bootstrap, Advanced CSS & SASS (Responsive Web Design)||Custom Software Development|
|Website Admin Support||WordPress Integration with Third-Party||Database Management||Framework-Based Web Design|
|WordPress Website Setup & Basic CMS||Web Design with Bootstrap & CSS3||Web Server Setup & Configuration (Shared & VPS)||Database Administration & Optimization|
|eCommerce Store Setup||Shopify with App Integration||Bootstrap Development and Framework Support||Web Security & Data Integrity|
|UX/UI Basics||eCommerce Inventory Setup & Management||ASP Standalone & Web Application||Maintenance of VPS & AWS* Servers|
|CSS3||Funnel Integration & Maintenance||Ajax Implementation||Java Advanced Frameworks, PHP Frameworks|
|Basic JS Snippets & Validations||Third-Party Theme Installation in WordPress||Cloud Software||Google Business Suite Installation|
|Flow Charts & Diagrams||BigCommerce & Magento Store Management||Website Optimization in WordPress||Project Management|
|Shopify Product Creation||Shopify Store Management||Customization of WordPress Themes||Software Setup & Maintenance|
|Basic Adobe Photoshop||Email Marketing App Integration (Constant Contact & MailChimp)||Mail Server Maintenance & Support||IT Security & Group Policies Implementation|
|xxx||Maintenance Services||Payment Gateway Integration*||SSH|
|xxx||xxx||ManyChat Integration||Best Practices of Web Security|
|xxx||xxx||Mobile First Implementation||Handle Server Support|
Our IT Virtual Assistant Levels
ENTRY LEVELEntry Level IT VAs are familiar with the basic tools and software needed for front-end web development of statics websites and eCommerce store setup.
INTERMEDIATE SR. LEVELSenior Intermediate Level IT VAs have a wide knowledge of the industry and extensive experience with various development apps, tools, and software.
ADVANCED LEVELAdvanced Level IT VAs can do all lower level tasks plus custom software development, advanced frameworks, and project/team management.
All VA Packages Include
- FREE pairing service with our vetted and trained VAs
- 14-day trial where you can easily switch to a different VA to find your perfect match
- Complete onboarding assistance
- A dedicated Customer Support Officer (CSO) to quickly assist you and your VA with any issues and help you monitor your VA’s performance
- Login access to our VA time reporting and screen monitoring software
- Full access to our recruitment, HR, accounting, and IT support teams
- Access to over 40 training and upskilling modules for your VAs
- Ongoing and convenient access to our support team through email, chat, and phone
- Data security and privacy guarantee
- Customizable VA team package solutions
- Option to upgrade, downgrade, or cancel anytime
- Succession planning and VA talent pipelining