Skype’s story is about to come to an end. It all started in 2003, when the platform revolutionized modern communication by making free voice calls over the internet accessible to everyone. Over the years, Skype grew into a household name as it transformed the way people connected across the globe. It made voice and video calls easier and more affordable by eliminating the expensive telephone bills.

Its acquisition by Microsoft in 2011 signaled a new era, integrating Skype into the tech giant’s ecosystem. It really looked like Skype was definitely heads and shoulders above the rest, but it wasn’t for long. 

Losing the Race to Other Platforms

While the iconic platform was enjoying its carved space at the top, other developers were learning and improving their own communication tools. “We’ve learned a lot from Skype over the years,” shares Jeff Teper, President of Microsoft 365 Collab Apps & Platforms. And from the looks of it, the rest of the tech world was able to put what they learned to practical use. 

The rise of competing platforms like Viber, FaceTime, and even Microsoft’s own Teams slowly but surely pushed Skype to the background. During the pandemic, when almost everyone was forced to collaborate through online calls and video conferences, Skype fumbled, lagging behind Zoom and Teams. It wasn’t able to capitalize on this movement and was effectively pushed aside by the rapid innovation of its competitors. 

The Transition to Microsoft Teams

With the plans to permanently shut down Skype by May 5, Microsoft encourages users to move to Teams, Microsoft 365’s chat and video conferencing tool. Users can log on to Teams Free using their Skype account, allowing them to enjoy Teams’ secure collaboration and productivity features such as:

• Instant messaging
• Video calls
• AI-powered live captions and transcriptions
• File sharing
• Microsoft planner integration for task tracking
• End-to-end encryption
• Multi-factor authentication
• Webinars and breakout rooms

Skype’s shutdown is a testament to how fast and unforgiving technology can be. Even the most well-known platforms can fade into obscurity if they don’t adapt—or don’t adapt fast enough. It’s important for businesses to recognize that there will always be something new and better at every corner. This realization should be able to fuel their drive to continue learning and improving, ensuring they pull ahead and hold on to the top spot for as long as possible.