“At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new technologies.” – John Chambers, Former Cisco CEO

When it comes to embracing innovation in the field of eCommerce, Amazon can be considered a true trailblazer. The eCommerce giant sells just about everything, from fresh groceries to gadgets. And it’s continuously evolving, setting the pace for the rest of the industry players.

Its position as a leading marketplace, along with its tools and seller programs, makes it a vital platform for entrepreneurs looking to grow their online business. However, maximizing these opportunities requires knowledge, strategy, and consistency. But with an Amazon virtual assistant, you gain the support you need to navigate the platform effectively and unlock sales opportunities.

Ready to boost sales with an eCommerce virtual assistant? Let’s explore what this role entails and why you need one. Let’s take a closer look at what this role entails, why your business needs one, and how the right Amazon VA can help elevate your store’s performance.

What is an Amazon virtual assistant?

An Amazon virtual assistant, or Amazon VA, is a remote professional who helps business owners manage their Amazon stores. They have the right skill set and experience to handle tasks related to eCommerce and Amazon. Such tasks include product research, listing optimization, inventory management, pay-per-click (PPC) advertising, customer service, and more.

Whether you’re a new Amazon seller finding your bearings or a seasoned entrepreneur, having the right Amazon VA can make managing your store more efficient and profitable. They can support your daily operations, streamline workflows, and help you scale up. Ultimately, they help you boost sales and grow your business.

5 signs you need an Amazon VA

Bringing on an Amazon Virtual Assistant can serve as a catalyst for your growth journey. But how do you know you need one? Here are five signs to look out for:

• You can’t focus on the bigger picture.

As a business owner, you may feel like you’re being pulled in different directions. Firefighting and handling even routine tasks may mean losing time for the big picture. This setup may seem manageable, but it keeps your business from growing.

With Amazon virtual assistant services, you can delegate the essential yet often time-consuming side of your eCommerce operations. The right VA can take on “granular” tasks like handling customer inquiries, managing product listings, and monitoring order fulfillment. Their efforts will help you clear up time and mental space, allowing you to focus on the big picture, whatever that may look like for your business.

• You’re not an expert on the eCommerce platform.

While there are plenty of resources covering how to sell on Amazon, the platform can still be overwhelming to navigate. The marketplace, much like the eCommerce industry, is always evolving. You need to keep up with new features, algorithms, and best practices to thrive.

If you’re struggling to keep up, an experienced Amazon virtual assistant can step in. They’re familiar with Amazon’s systems and can guide you through its tools and policies. They also have real-life experience with the platform and can suggest relevant changes to boost visibility and revenue generation. With their support, you can determine how to optimize the platform for your needs and business.

• Work-life balance seems like a pipe dream.

Running your own business can easily blur the line between work and personal life. If you’re juggling too many responsibilities, the workload can feel endless. Most of the time, when you try to do everything at work, your personal life and health can take a back seat.

An Amazon VA can help you reclaim your time by taking over routine yet essential tasks. You can entrust areas of the business that do not need your full focus. Instead, you can use your energy, time, and expertise on high-level tasks. Plus, you’ll finally have time to clock out at a reasonable hour!

• It’s challenging to scale up your business.

If you want to boost sales, you need to be prepared to keep up with the welcome increase in orders, customer inquiries, and heightened operational demands. This can be difficult if you and your internal team are already stretched thin with your current operations.

Engaging with Amazon virtual assistants can help bridge that gap. They can manage the added workload that comes with generating more sales and growing your business. You can outsource tasks like managing inventory, optimizing product pages, and pay-per-click advertising to a skilled Amazon VA. In doing so, you can scale efficiently and ensure a consistent customer experience, even as your business expands.

• Hiring on-site and full-time employees is not a practical option.

Traditional staffing may seem like a go-to option for businesses. But for independent Amazon sellers working with a limited staffing budget, it’s not the most practical solution. Hiring on-site, full-time employees can quickly eat up your margins. The alternative? Working with Amazon virtual assistants!

With VA staffing, you can get the support you need to grow your business while saving up to 80% in overhead costs. By hiring a VA, you can eliminate costs such as additional office space, equipment costs, and other mandatory benefits.

If any of the above signs seem familiar to you, then it’s time to find your own Amazon VA! Schedule a free consultation call with us to start your search.

How to boost sales with a virtual assistant for Amazon

Selling and thriving on Amazon takes more than listing your products and waiting for shoppers to chance upon them. When it comes to the competitive eCommerce platform, being proactive and strategic is a must. You need to optimize listings, provide strong customer service, and monitor consistently. A virtual assistant for Amazon seller or businesses can help you do all this and more.

Here are some of the ways an Amazon virtual assistant can help boost your sales:

• Optimize product listings

To increase sales, you need to be at the forefront of the consumer’s mind and search results. This is crucial in a marketplace like Amazon, where there may be similar products or substitutes to choose from.

An Amazon VA can improve visibility and increase conversions by optimizing your product listings. They can handle keyword research and craft compelling product descriptions. They also stay up-to-date with Amazon best practices, so your listings are always aligned with what the platform is looking for.

• Manage inventory

Imagine you have a customer who’s seen your listing and is ready to click that “add to cart” button, only to find out that the item is out of stock. This same customer, with very little effort, can switch to another store to find other options. The result: lost sales and a possible hit on your ranking.

When you hire Amazon virtual assistant services, you have remote professionals who can track inventory levels and coordinate with suppliers. They can also help find alternative suppliers as a backup. With their support, you can always deliver what you promise to your customers.

• Provide a consistent positive customer experience

Amazon Founder and Leader, Jeff Bezos, advises, “It’s our job every day to make every important aspect of the customer experience a little bit better.” You need to apply the same mantra to your own online store, regardless of where you are in your growth journey.

However, providing a consistent customer experience can be challenging when you and your team are already spread thin. Engaging with a skilled Amazon virtual assistant can be a game-changer. You can have a VA or a team of VAs help address your customers’ needs, whether it’s responding to customer inquiries, processing returns, or filing and escalating complaints. Their efforts help maintain a positive seller reputation, which will positively impact your visibility and sales.

• Plan and implement advertising campaigns

Amazon is as highly competitive as one can imagine, so you need to utilize tools that can help you increase visibility and awareness. One of the most effective tools is Amazon PPC (pay-per-click) advertising.

However, PPC campaigns require consistent monitoring and tweaking. Fortunately, you can delegate this area of your business to a talented Amazon virtual assistant. They can help you choose relevant keywords, map out your PPC strategy, and implement campaigns. Additionally, they monitor performance and adjust bids to ensure you’re getting the best return possible on your ad spend.

Boost sales with an Amazon virtual assistant today! Get started by booking a free consultation call with the 20four7VA team.

Find your 20four7VA Amazon virtual assistant

There’s no doubt about it. An Amazon VA can be a valuable addition to your daily operations and journey towards growth. However, finding the right one for your specific needs can be challenging. That’s where our team at 20four7VA comes in.

Our team of remote staffing experts has over a decade of experience connecting businesses with top-tier virtual assistants from around the world. We’ll create a customized remote staffing plan tailored to your business’s needs and goals, ensuring you get the proper support to help your business grow.

Ready to discover how you can boost sales with an Amazon virtual assistant? Schedule a free call with our 20four7VA Sales Executives to find your own VA!

Frequently Asked Questions (FAQs)