Ecommerce VA

Job Code: Cpt-1223
Ecommerce VA
Shift Hours: Full time, 40 hours per week ,weekdays, 9:00 AM to 6:00 PM
Timezone: EDT

Requirements / Tasks:

• Ensuring product information is accurate
• Generating reports (sales, returns, refunds, inventory)
• Creating price list information and product information sheets
• Customer service/Dealing with customers (tracking information, if there are issues to be resolved)
• Promotional emails (collecting emails from customers so that when deals are created, they can be sent out to this list)
• Coordinating with platforms (through calls or email) to update product pictures or product information (must be able to finalize products with them)
• Updating Shopify website
• Running promotional deals – be able to work with clients on what products can be discounted and run the promo on the platforms (Groupon)

Must Haves:

• Highly detail-oriented
• Highly accountable
• Proactive