Cust Service VA
Job Code: Cpt-1248 -1249
Customer Care VA
Shift Hours: Full time, 60 hours per week,Weekdays,9:00 AM to 9:00 PM, Weekdays and Weekends (7 days a week)
Category: Hotel and Restaurant
Requirements / Tasks:
- Make bookings use our site on www.hoteltryst.com to book rooms as well as opentable.com to book reservations at our restaurant.
- Book rooms see above
- Answer customer inquiries – Manage questions from Instagram / Facebook / Booing.com / Tripadvisor.com / our own website / email / yelp for our hotel and restaurant.
- Manage responses on social media (please be specific, provide the type of responses) – Questions about the hotel or the restaurant. Specific questions will be directed to staff
- Forward advanced topics/inquiries to staff via Slack – If they can not answer the question, they will open a slack window and send the question to the staff at the hotel
- Social Media Platforms ( FB / IG / Yelp / TripAdvisor.com / Booking.com / Slack / Gmail )
To apply for this job please visit 20four7va.com.